What information about my website can I find in Livebeep analytics?
In our statistics dashboard, you will find information about the conversion of all your onsite events: contact invitations, ads, coupons, subscription forms... You will also be able to measure the conversion of the different contact channels (email, chat, WhatsApp, Telegram, etc.) and cross-reference this information with the country of your visitors or the page of your website.
How can I monitor the performance of my equipment?
- Performance: You can check the connection time of the operators, the number of emails and chats received and attended by each one, and the average response time.
- Rating: You can read your customers' opinion about the service received. The rating can be activated in chats, email signatures and tickets.
- Workday control: You can activate the workday control system for all the workers in your company without the need for them to have a paying agent account.
- Logs: The connection and activity logs allow you to check the connection/disconnection hours to the platform of the whole team and have a control of the changes made by each operator in the system configuration.
Start your free trial and improve the monitoring of your business.