Omnichannel customer service tool to help users who contact you through social networks. Queries come to one place and you can answer them from any device.
- Link multiple operators to one number or account.
The almost generalized use of social networks through a computer or mobile screen facilitates their incorporation as omnichannel communication elements in any company. Digital customers investigate your business on different online platforms in search of transparency and trust. So designing a conversational marketing strategy using social networks will allow you to generate a close relationship between your brand and users.